MoneyGram Mobile App Problems/Challenges By Users and Solutions

MoneyGram App Not Working: Actually their many reports that are going on about Moneygram mobile App I won’t say is a bad report but a substandard complaint of the MoneyGram App.

We are going to review some unfavorable issues that many customers using MoneyGram mobile Apps are facing which are really not friendly, especially during a hard time (COVID-19) of transferring money. Some of the issues or challenges many Users are passing through are:

MoneyGram Mobile App Problems/Challenges By Users

April 1, 2020

• I have struggled ALL morning trying to get a transaction to go thru. I kept getting an unknown error has occurred. Chat said it was not accepting my card.

Solution

Tried it again WITHOUT a period after the recipient’s middle initial and it went RIGHT thru. Hope this helps you! by Lynn Hardesty

April 1, 2020

I sent money before and there was no problem. The second time I did, The transaction was canceled. When I called customer service they could not explain why!!! I have used Western Union in the past with zero problems. Even though it’s more expensive, I am going back to it. Shame on you MoneyGram.

April 3, 2020

• Isn’t working. Will not let me resend to one person in a list. All others have a red resend button. I also get an OOps something went wrong on our end. Try again later. It still doesn’t work. Now I can’t get any help, no Chatt? Deleted cookies, and tried to download a new app then it says it will not work on my iPad. I did before. My friends are hungry. I need to send money. By Dawson De Tarr.

March 22, 2020

• Does not allow access even after an account is created, it says the information is incorrect. (I’m well aware it isn’t.) then upon creating a new account (assuming it didn’t go through), it comes up with an error saying an account already exists, then tells me the MoneyGram services are unavailable. What? I’m trying to get a homeless friend home during this Coronavirus epidemic so he can be with family and this shuts down? BBB ain’t gonna be too thoughtful about this. By Leskati Dragon

March 07, 2020

• I tried to send my wife who is stuck in china in a pandemic Coronavirus, 2000.00 dollars, MoneyGram would not let me send but 1000.00, I have been back 4 times to send the other half and they tell me they will not, MoneyGram are liars they said 10000.00 limits till you go to send then give you trouble and limits other than what they advertise, who are they to limit what I send my wife that is trying to make it thru a pandemic, never use MoneyGram useless service. By Brett 

March 15, 2020

• I’ve found on numerous occasions when you attempt to send money, correct or contact MoneyGram through the app about an issue. The app times out close, and it is difficult to complete a transaction through the app. You in, turn, have to call MoneyGram directly to resolve the problem. It doesn’t allow you to correct or resolve the issue, because the app closes repeatedly 😔 By Suzette BellaDonna Henry

February 20, 2020

• Every time I attempt to set up my account or get to a screen to send money, it’s followed by an error cloud saying it’s not you, it’s the MoneyGram system is down. I’ve made multiple attempts to get this to work, on different days and hours, but end up physically going into Walmart to make all the money transactions. Why is this app not working for me? By Lee Sue del Campo MoneyGram App Not Working

Solutions To MoneyGram Mobile Apps Google Play

MoneyGram Online is a global provider of innovative money transfer and payment services. They connect family and friends around the world by providing a convenient and reliable financial connection for life’s essentials and daily needs. their services are available in 200 countries and territories.

Whether online or through a mobile device, at a kiosk or in a local store, we connect consumers in any way that is convenient for them.

We’re here to help with all your MoneyGram services anytime you need it. Whether you have a question or are reporting a problem, You can contact MoneyGram’s Customer Service and they will respond as quickly as possible.

Easy way To Contact MoneyGram services for MoneyGram App Not Working:

MoneyGram App unknow Error: For MoneyGram to help you investigate and resolve your issue, you will be asked to provide the following information when contacting them:

• Your name and address
• Daytime telephone number
• The time you prefer us to contact you
• 8-digit transaction reference number
• Details of the problem and resolution being requested

Kindly contact MoneyGram by Email: customerservice@moneygram.com or better still Nkedugists can still direct you to the global.moneygram.com platform to have easy access.

If you have any questions or issues about contacting MoneyGram Service, kindly drop a comment in our comment box and we promise to answer you within 24 hours.